What’s New?

We’ve introduced a brand-new Product Review Submitted trigger, built exclusively for NextLevel Ecommerce Stores. This trigger allows users to automate workflows the moment a customer submits a product review—making it easy to respond to feedback, manage reviews, and drive engagement automatically.

The trigger is available under the Ecommerce Stores category in workflow triggers.

Trigger Highlights & Configuration

1. Product Review Submitted Trigger

• Triggers immediately when a customer submits a product review for an Ecommerce Store product.
• Enables workflows for review moderation, internal alerts, customer follow-ups, and more.

1. Available Filters - Users can fine-tune when the trigger fires using the following filters:

• Global Product: Single-product selection. Only one product can be selected at a time.
• Review Comment: Filter based on review text. Supports conditions like contains a phrase.
• Review Headline: Filter based on headline content. Supports conditions such as - Contains a phrase, Is not empty
• Review Rating: Filter by star rating (e.g., 1–5 stars)
• Store Name: Trigger workflows for reviews submitted to a specific store
• User Email: Filter reviews submitted by a specific customer email
• User Name: Filter based on the reviewer’s name. These filters allow users to build highly targeted review-based automations.

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